Being a high security environment in the aerospace industry means having to meet strict regulatory standards, both internally and externally. Protecting sensitive information, tracking who is in the facility, and conducting visitor screening is essential. To achieve this, guards were again stuck with tedious manual tasks, performing reviews and checking systems to verify and validate individuals. A slow task that ate up valuable person-hours.
The switch to automated visitor management overcame these barriers. According to Jeff Thorn, “With the present system, there are checks and balances that we have within the system. When requesting to issue a pass, we can check with our list on our security system to ensure that people are valid."
Inductions now automatically screen visitors against internal and government lists for a faster, more secure environment.
Finally, generating reports – while important – was hardly worth doing in the original system. Whether providing KPIs, investigating situations, or doing basic audit reports, the time-to-benefit was just too much of a demand. Individuals had to sort through boxes of old certificates and passes by hand, which took too much time. The visitor management dashboard resolved this challenge immediately. The dashboard automatically stores each check-in with all submitted information. This makes it easy to sort and generate reports that used to take hours, if not days. Electronically generating reports resulted in a faster and more organized approach.