iLobby Visitor Management System

iLobby is a global leader in enterprise visitor management, trusted by thousands of businesses worldwide to track, manage and monitor who is in their building. What originally started as a simple visitor sign-in app, has grown into a full-feature visitor tracking software suite, which has become an integral part of day-to-day operations in organizations such as major banks, international airports, government and Fortune 500 companies.

The iLobby Visitor Management System goes beyond simply a check-in software for guests, and extends to employee and contractor management. The software makes it easy to account for every person moving through your building, turning complex requirements and screening, into a simple experience.

The visitor management software is easy for visitors, convenient for employees, and provides reporting and greater control for management. iLobby has streamlined the entire process by automating critical screening steps into a process which takes less than a minute to complete – while tracking and managing each individual that has had access to a facility. The all-in-one check-in software keeps your people and your data safe.

Here’s how the visitor sign-in app works:

1. The guided self sign-in starts when your visitor arrives. They simply tap the Welcome screen on the kiosk to start the visitor sign-in flow: filling in their contact details, reading any legal documents and NDAs required, and digitally signing documents.
2. The visitor tracking software then performs an instant security check, and depending on your configuration, the system automatically runs checks against any deny lists, watchlists, or authorization verifications that your organization has integrated into the platform.
3. Once check-in is complete, iLobby automatically sends a notification to alert the employee who is hosting the visitor — via their preference of email, text, voice call, Slack, or other communication channel.

To address visitor management for the new normal in workplaces, iLobby has developed a suite of new tools to help organizations deal with the challenges that the pandemic has introduced by placing technology as the first line of defense to screen individuals prior to granting them entrance into a facility.

One of the key features introduced was Touchless Sign-In™ in order to create a contactless visitor experience by moving the entire check-in directly onto your guest’s smartphone. This fully mobile process helps keep your workplace safe and expedites visitor sign-ins. Visitors simply arrive at the kiosk, open their invitation email on their smartphone, and follow the link to sign in. This will trigger the kiosk to go into QR code scanning mode, and your guest can simply scan their personalized QR code to complete the check-in.

Furthermore, iLobby provides an all-in-one solution for businesses to streamline and track daily employee and visitor questionnaires, and provides contactless temperature scanning to automatically detect elevated body temperatures, automated capacity management to facilitate social distancing, and one-click reports for faster reporting and contact tracing – making it an ideal solution for visitor management in the new normal.